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- Coca-Cola Bottlers’ Sales & Services Company, LLC About CCBSS Board Members Bottlers Community Executive Leadership Solutions Customer Business Solutions Customer Care Center Finance Services HR Services IT Procurement Careers Culture, Mission & Vision Open Roles Locations Contact Us Home About CCBSS Board Members Bottlers Community Executive Leadership Solutions Customer Business Solutions Customer Care Center Finance Services HR Services IT Procurement Careers Culture, Mission & Vision Open Roles Locations Contact Us Coca-Cola Bottlers’ Sales & Services We listen. We collaborate. We solve problems. Home Who we are. CCBSS is a limited liability company owned by nearly 70 independent Coca‑Cola bottlers. As a shared services provider, we leverage the scale of the Coca‑Cola system to drive organizational and operational efficiencies integral to the success of the entire Coca‑Cola bottling system in North America as well as that of all our stakeholders. What we do. CCBSS supports operations for our bottler owners as well as bottler-owned production cooperatives, Coca-Cola North America Operating Unit and other participating beverage partners. By providing a suite of expert support services for all stakeholders, we facilitate a cohesive strategy throughout the Coca‑Cola system. Why we do it. CCBSS has served as a collaborative single voice” for the Coca-Cola system in North America to bottlers, customers and suppliers since 2003. We are committed to streamlining connections, reducing complexities and making it easier for our partners and stakeholders to do business — and win — every day. About CCBSS CCBSS provides you with the right solutions. Customer Business Solutions Customer Care Center Finance Services HR Services IT Procurement Learn more Working at CCBSS means you make a difference. If you want to understand how Coca‑Cola works in North America, get to know CCBSS. Here, we innovate, create, build and grow. We are passionate and excited about helping the Coca‑Cola system win every day. Explore our careers CCBSS Locations Our two networked campuses are designed to encourage engagement, collaboration, accountability and productivity. Nimble and entrepreneurial, our teams are aligned to facilitate an exceptional work environment and outstanding customer experience. Learn more Atlanta Tampa Tulsa Cookie Policy : We may use cookies to provide a personalized site experience. By continuing to use and browse this site, you agree to our policy. × Company About CCBSS Community Contact Us Locations News PO Terms & Conditions Privacy Policy Applicant Privacy Policy Notice of Collection Notice of Collection for Applicants Sitemap Terms of Use Solutions Customer Business Solutions Customer Care Center Finance Services HR Services IT Procurement Careers Culture, Mission & Vision View Open Roles Follow © 2024 Coca-Cola Bottlers’ Sales and Services Company, LLC. All Rights Reserved. × Kimberly Green Reynolds As Chief Procurement Officer, Kimberly leads the Procurement organization with ultimate responsibility for more than $70 billion in procurement spend as well as ensuring the function’s goal attainment. She collaborates with leaders across the North America Coca-Cola bottling system, Coca-Cola North America Operating Unit (NAOU), and Coca-Cola system suppliers around the world in order to serve Coca-Cola bottlers in the areas of value creation and risk mitigation while delivering a competitive advantage. Prior to her current position, Kimberly served as the Sr. Director, Ingredients and Commodity Risk Management for CCBSS Procurement, directing strategic sourcing, managing a portfolio of categories including beverage gases, sweeteners, and commodity insights. Kimberly has held management roles in CCBSS Procurement since becoming a part of the Coca-Cola system in 2016. With a progressively advancing career in the Coca-Cola system, Kimberly has not only been accountable for the development of teams, but she has also successfully instilled a culture of continuous improvement and customer-centric focus within these teams. She is widely recognized by Coca-Cola bottlers for her extensive knowledge and capability in the areas of strategic business management, supply chain leadership, proficiency building, and integration initiatives. × Nicole Thomas As Vice President of the Customer Care Center, Nicole leads an organization which provides contact center services inclusive of sales activities to drive bottlers’ topline performance and equipment activities to ensure bottlers are effectively meeting customers’ equipment needs. Her responsibilities include leading a multi-site operation that supports over four million annual customer contacts. Prior to her current position, Nicole served as the company’s Senior Director, Service Operations Support where she provided overall leadership for Quality, Workforce Management, Learning & Development, Business Administration, and Facilities. Over the last 17 years, she has held a variety of roles inside the Coca-Cola system with much of her time spent in the Contact Center. Her experience includes that of Group Director, Customer Operations where she managed four contact center locations across North America with responsibility to deliver high-quality customer service. Nicole was part of the System of the Future Customer Care transition team as a Bottler Lead and Contact Center function lead supporting over 27 territory transitions across multiple bottlers. Nicole began her career with the Coca-Cola system working in Tampa as the Senior Manager, Workforce Development team leading Training, Quality and Workforce Management functions. In this position, she established strategy and a center of excellence model within the contact center environment. × Brandi Shortt Appointed President and CEO of Coca-Cola Bottlers’ Sales & Services in 2016, Brandi is responsible for providing strategic direction to the organization, as well as translating strategy into concrete action plans to advance the company. With ultimate responsibility relative to all business functions, Brandi leads the company in an innovative, customer-centric, engaging and effective manner. She reports to a Board of Directors that consists of senior executives from the top 17 U.S. Coca-Cola bottlers and Coca-Cola North America Operating Unit (NAOU) leadership. Brandi leads her organization with a particular focus on culture, employee experience and communications. Brandi endeavors to efficiently lead CCBSS, which provides business and procurement services that make it simpler for suppliers, customers and bottlers to do business across the North America Coca-Cola bottling system. She is an accomplished executive leader who has been with the Coca-Cola system since 2004 working in the areas of supply chain, technology, strategy and operations. Her contributions to the Coca-Cola system include the definition and execution of company-wide strategies and roadmaps, as well as leading solution development for key initiatives such as warehouse and delivery operations and supply chain management. Brandi has more than 25 years of progressive experience in strategy implementation coupled with deep beverage industry knowledge. Prior to her current position, Brandi held roles of increasing responsibility including that of Vice President, Strategic Execution and Group Director, Supply Chain Strategy with CCBSS Customer Business Solutions. Brandi led the development and execution of the CCNA supply chain program. Additionally, she was accountable for the development and implementation of transformational strategic initiatives across Coca-Cola Refreshment’s (CCR) North America business, which included warehouse automation. Brandi also has extensive analytics, forecasting, finance and business development experience. She began her career with The Coca-Cola Company as Sr. Manager, Supply Chain Analytics and Forecasting. Before joining the Coca-Cola system, Brandi served as Sr....